Family says JetBlue kicked them off plane over carry-on cake

JetBlue Now Involved in Passenger Crew Incident

JetBlue Now Involved in Passenger Crew Incident

A New Jersey man says he and his family were kicked off a JetBlue flight in NY over a birthday cake, marking the latest in a series of recent controversial incidents involving passengers on a variety of airlines. The flight attendants then asked all passengers to exit the plane so that crew could remove the Burke family from the flight.

The airline carrier insist the family tried to store the cake in an overhead bin for safety equipment, which was not meant for passenger luggage, and claim the family "refused several requests to move the dessert".

Speaking to the New York Daily News, Cameron Burke said the first attendant asked "nicely", but the cake's storage still wasn't satisfactory, so Burke was asked to move it two more times. On one side of the aisle, Minta Burke and the couple's two young children are seated together; Cameron Burke is presumably seated and recording from the seat just across the aisle from them.

Two Port Authority police officers were called to the plane.

Cameron Burke has told U.S. media he plans to take legal action against JetBlue over the incident. In the clip, tweeted by ABC 7 reporter CeFaan Kim the family is visibly upset, and their son can be seen crying over the ordeal.

"No one's in any trouble", one of the officers can be overheard saying.

However Mr Burke denies that - and said he was offered a full refund immediately after being kicked off, which he has taken as a sign that Jet Blueknew they were in the wrong. "I'm surprised. I thought highly of JetBlue before", Minta said.

JetBlue spokesman Doug McGraw told The Washington Post that "the video circulating does not depict the entire incident and only starts after the objectionable behavior occurred and law enforcement were called". "They knew that this was a unusual situation". While one officer can be heard saying that he's witnessed no wrongdoing on the part of the Burke family, he then goes on to say that the airline is going to have to rebook everyone. "The Captain determined the customers' behavior demonstrated a risk for additional escalation in air and would not be allowed to fly".

Presumably the "fitness to fly" comment was when Burke asked if the second flight attendant had been drinking after she accused him of not being compliant. "I hope JetBlue will retrain their staff and recreate the culture I once loved".

Last week, videos captured chaos at Fort Lauderdale-Hollywood International Airport after Spirit Airlines cancelled numerous flights.

Video screen grab showing the family's removal from the plane. While no one was physically injured, as was the case with similar incidents involving American Airlines and United Airlines, JetBlue may have a public relations issue on its hands. They were reportedly never given a reason for why they were kicked off the flight.

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